Refund and Returns Policy

At Aarambh, we understand the value of your purchase and are committed to ensuring a delightful shopping experience. Please review our Return & Exchange Policy below.

General Policy

• No Returns: Wedding cards or any other products ordered from our website cannot be returned simply because they are not liked. Only exchange requests, as per our exchange policies, will be entertained.
• Color Variations: Colors displayed on your monitor may vary from the actual printed card. Handmade paper tends to vary both in GSM (grams per square meter) and color, with a variation of ±11% being an acceptable norm worldwide. There might be minor variations in the paper of other grades too. Screen printing is done on the wedding cards, and a 3% color variation is possible.

Cancellation Policy

• Order Duplication: If a customer places the same order more than once for the same product and quantity within a span of 24 hours, the cancellation request will be considered.
• Time Frame: Cancellation requests will only be considered if made within 12 hours of placing the order. However, the request will not be entertained if the orders have already been shipped.

Customized Products

• No Returns or Exchanges: Due to the personalized nature of our offerings, we have a strict no-return policy. All custom wedding cards and personalized products are made to order and tailored to your specifications. This includes printed, embossed, or engraved products.
• Non-Customized Products: We also do not accept returns or exchanges on non-customized products. Once an order is placed, it is considered final.

Refund Policy

• Canceled Orders: Refunds will be processed for canceled orders only. Refunds will be processed within 21 working days from the date of refund confirmation.

Customer Support

If you have any questions or concerns about our return policy, or if you need assistance with an order, please reach out to our customer support team at:

• Email: support@aarambhonline.com
• Phone: +91 85917 53211 / 86919 00111

We are here to help and ensure your satisfaction with our products.